Local engineers in Perth, WA. Zero offshoring.
ISO/IEC 27001:2022 certified ISO 27001 certifiedAuthor
Managing partner, CCP
Tim runs CCP. Twenty-five years in IT, twenty in voice and infrastructure, and a stubborn refusal to ship things he wouldn't want running on his own kit. Writes here about the operator side of running technology in Australia.
Operations
Copilot Cowork went generally available on 16 June 2026 and bills per task, on top of the Microsoft 365 Copilot licence. What that costs, and who should get it.
9 min read
Cybersecurity
Six Five Eyes cyber agency heads wrote to business leaders, not IT teams. They asked for five things. Every CCP client already has to meet all five.
6 min read
Managed IT
Microsoft switched Copilot Cowork to pay-per-use on 16 June 2026. The Copilot licence you already bought does not cover the work it does. What that costs.
3 min read
Compliance
We hold an ISO 27001 certificate from BSI. Twelve months, five phases, a grant deadline, and the discovery that we could not prove what we already did.
13 min read
Compliance
The Aged Care Act 2024 has been in force since 1 November 2025. Six months on, the seven Strengthened Standards ask more of a provider's IT than most expected.
12 min read
Cybersecurity
Your staff know the Xero password, the MYOB password and a dozen more. Microsoft 365 Business Premium can take every one of them out of their hands.
7 min read
Cybersecurity
Going passwordless is the single biggest security improvement an Australian business on Microsoft 365 can make. What it means, and what your staff see.
11 min read
Cybersecurity
Three of the five SMB1001 tiers rest on a company director's signature, not an audit. Our read on what the certificate proves, and where to be careful.
9 min read
Compliance
Conveyancing and trust work put a law firm inside AUSTRAC's Tranche 2 rules from 1 July 2026. What the systems have to do, and what it costs.
9 min read
Cybersecurity
A Context.ai employee downloaded Roblox cheat tools. Two months later, Vercel customers had source code and credentials stolen. Here is every step.
6 min read
Managed IT
CCP VOICE is our new cloud phone system. Live queue boards, supervisor tools, Microsoft 365 and Teams integration, CRM connectors, and free migration.
6 min read
Managed IT
Microsoft is changing Office 365 and Microsoft 365 prices from 1 July 2026. Plan-by-plan Australian dollar estimates and what's bundled into the new pricing.
3 min read
Compliance
AUSTRAC's Tranche 2 AML/CTF rules cover accounting practices doing company formation, trustee and client-money work from 1 July 2026. What your systems need.
12 min read
Compliance
ASQA's 2025 Standards for RTOs replaced the 2015 Standards on 1 July 2025. What the audit teams now expect of your IT systems, your records and your retention.
12 min read
Operations
A new study on AI-assisted coding: juniors finish two minutes faster and score 17 points lower on understanding. The trade behind AI productivity claims.
3 min read
Compliance
Anthropic's Claude turns on by default in Microsoft 365 Copilot from 7 January 2026. What it adds to your data trail, and the call to make before then.
3 min read
Managed IT
DDR5 memory has tripled, SSDs are following, and your next refresh will cost more. What the AI buildout is doing to your IT budget, and how to plan around it.
4 min read
Operations
The vendor behind our open-source phone platform went quiet, so we revived it with everyone else stuck the same way. What that taught me about exit plans.
6 min read
Operations
The Fair Work Commission's Pascua ruling extended Australian employment protections to a Filipino remote worker. What it means if your IT support is offshore.
3 min read
Operations
Three changes to how we work with clients. A security baseline everyone meets, four plans in place of the old lineup, and no hourly work for managed clients.
6 min read
Compliance
From 30 May 2025, ransomware payments must be reported to Home Affairs within 72 hours. Who the duty covers, and what it takes to be ready for it.
9 min read
Cybersecurity
A travel agent's phone call stopped a Perth woman flying to London to hand a scammer $15,000 in person. How the recovery scam works, and how to spot it.
5 min read
Compliance
The Privacy and Other Legislation Amendment Bill 2024 has passed the Senate and awaits Royal Assent. What it would add, and what to do before it does.
9 min read
Compliance
Cyber risk is now inside a director's duty of care under section 180. What that asks of a board at a 20 to 250 staff Australian company in 2024.
8 min read
A free, no-obligation cyber risk review with a Perth engineer. You keep the report either way.
