IT support for registered training organisations in Perth
IT that stands up to an ASQA audit.
Under the 2025 Standards for RTOs, the Australian Skills Quality Authority (ASQA) looks for evidence your systems work in practice. Policies in a folder aren’t enough. From Perth, our IT support for registered training organisations keeps learner records secure, your platforms reliable and the evidence current.
- Secure, retained learner records and assessment evidence
- Reliable access to your student management system (SMS), learning management system (LMS) and online assessment
- IT controls evidenced for self-assurance and audits
- 40+ Google reviews
- Perth clients since 2000
- Zero offshoring
IS 840964 ISO/IEC 27001:2022 certified by BSI Check BSI's register for certificate IS 840964
We hold ISO/IEC 27001:2022 certification from BSI, certificate IS 840964.
Cyber security risks for RTOs
ASQA now wants proof, not policies.
The 2025 Standards took effect on 1 July 2025 and focus on self-assurance: showing your systems operate effectively. For most RTOs that includes how learner information and assessment records are stored, secured and retained.
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Learner record integrity
Enrolments, Unique Student Identifiers (USIs), assessment evidence and results. Lost or altered records are an audit finding and a privacy breach.
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Online assessment security
Verifying who is sitting an assessment and keeping assessment tools secure, especially for online and blended delivery.
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Contract trainers and third parties
Contractors and third-party providers need access, but the RTO stays responsible. We make access easy to grant and easy to remove.
2025 Standards for RTOs and privacy changes
Contract trainers and third parties are now in audit scope.
The dates that affect your IT and data obligations. We track them so you don’t have to.
- 1 Jul 2025
The 2025 Standards for RTOs took effect, with a focus on self-assurance and evidence of practice.
- Ongoing
ASQA audits assess against the 2025 Standards, including oversight of third-party arrangements.
- 10 Dec 2026
Privacy policies must explain any automated decisions made using personal information, including decisions made with AI tools.
- 2026–27
The second tranche of Privacy Act reform is in consultation. It proposes a “fair and reasonable” test for all data handling.
ASQA audit readiness self-check
Could you evidence your systems at audit?
Six questions that come up in most reviews by ASQA. Your answers stay on this page.
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Are learner records retained and retrievable for the required period?
A basic audit request.
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Is multi-factor authentication (MFA) enforced on your SMS, LMS and email?
Learner systems hold identity and USI data.
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Is contract-trainer and third-party access reviewed and removed promptly?
The RTO remains responsible for third parties.
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Are student management and LMS data backed up, with a tested restore?
Cloud platforms don’t always back up your data for you.
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Do online assessments include identity checks?
Authenticity of evidence is a common audit focus.
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Does your incident plan include notifying learners?
Worth deciding before you need it.
What’s included in IT support for RTOs
Everything RTOs need, from one Perth team.
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Helpdesk & device management
Unlimited support for trainers, assessors and admin staff.
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SMS & LMS support
Access, integrations and performance for your student management and learning platforms, working with vendors.
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Identity & access
MFA and role-based access, including for contract trainers and third parties.
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Backup & retention
Restore-tested backups and retention of learner records and assessment evidence.
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Online assessment security
Secure configuration and identity controls for online and blended assessment.
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Audit evidence pack
IT policies, access reviews and evidence ready for self-assurance and ASQA.
What clients say about our IT support
Trusted by Perth organisations since 2000.
Local engineers, long relationships and a lot of referrals. That only happens when the work holds up.
“I have used them for many years and have referred them to many of our clients. They are professional, super knowledgeable and proactively make sure that the IT side of my business always works.”
“Thanks Lee for your regular updates, particularly regarding viruses, malware and cyber security!”
RTO IT support FAQs
What compliance managers ask before an audit.
Do you support our student management system and LMS?
Can you help us prepare for an ASQA audit?
How do you handle contract trainers?
Who has access to our systems?
Walk into your next audit with evidence.
A free audit-readiness IT review with a Perth engineer. You keep the findings either way.