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Managed IT pricing per user in Perth

The per-seat rate, published before you call.

Four plans with published rates. Every plan includes helpdesk support, security, monitoring and a quarterly review. Add phones, internet or compliance when you need them.

  • $175 to $420 Per seat, per month, ex GST
  • 10 seats Minimum engagement
  • Since 2000 Based in Welshpool

Estimate your monthly cost

Plan
Per seat
$230
Per month
$5,750
Per year
$69,000

AUD, excluding GST. Microsoft 365 licences, call charges beyond the inclusion, internet access fees and handsets are billed separately.

Get this as a written quote

What counts as a seat?

One seat for every person or server with access to your systems. That includes:

  • Full-time and part-time staff
  • Contractors and offshore workers
  • Servers

We count every account because any unmanaged account is a security risk.

Choose your plan.

Showing rates for 20 to 29 seats change

01 · IT support

Managed IT

For businesses that need their computers, email and security looked after, and someone to call when something breaks.

$185 / seat / month From $175 at 100+ seats
  • Senior-led helpdesk on a direct line
  • Endpoint detection and response (EDR) with a 24x7 security operations centre
  • Monitoring and automated patching
  • Microsoft 365 management
  • Password manager with single sign-on
  • Quarterly security and tech review
Start with Managed IT
03 · IT & compliance

+ Compliance

For businesses getting questions from an insurer, regulator or client audit. You get the controls and the evidence to answer them.

$310 / seat / month From $260 at 100+ seats
  • Everything in Managed IT
  • Application control
  • Training and phishing testing
  • Security logging (SIEM) and vulnerability scanning
  • Email signatures and cloud print
  • Technology Success Program (vCIO) from 30 seats
Choose + Compliance
04 · Everything

Complete

For businesses that want one team responsible for IT, phones, internet, hosting, security and compliance.

  • Everything in Managed IT
  • Phones, internet and hosting from + Services
  • Security and compliance controls from + Compliance
  • Technology Success Program (vCIO) from 30 seats
$365 / seat / month From $315 at 100+ seats
Choose Complete

Prices in AUD, ex GST Minimum 10 seats Change plans as your needs change Compare all 17 components ↓

Three-year agreement, no onboarding fees. If you leave, we hand over full documentation and credentials. How the agreement works.

Which managed IT plan fits your business

Your problem, matched to a plan.

We put you on the plan that suits your business, not the biggest one. Compliance controls are overkill for most businesses that don’t answer to an insurer, regulator or auditor.

Which of these sounds most like your business?

Managed IT

Helpdesk, security, monitoring and a quarterly review.

+ Services

We take over phones, internet and hosting. One provider, one number.

+ Compliance

The controls and evidence to answer them. Keep your own telco and hosting.

Essential Eight explained

Complete

All 17 components from one team, on one invoice.

Managed IT vs in-house IT cost

One hire, or a whole team of engineers?

An in-house team costs salaries, super and the tools they need to do the job. A plan brings the team and the tools in one per-seat rate.

In-house IT team

For 25 seats, to match + Services.

A year $153,948
1 systems administrator, salary and super
$123,200
After-hours emergency callouts, 2 a year each for 1 person
$748
Tools and licences at $100 a seat a month
$30,000

46 of 52 weeks at work

Each IT person takes 4 weeks’ annual leave and up to 2 weeks’ sick and carer’s leave a year. Nobody covers those weeks, and nights and weekends are paid callouts.

CCP + Services

$230 a seat a month, for 25 seats.

A year $69,000

Save $84,948 a year compared with in-house, before recruitment and training costs

  • A named team of Perth engineers, remote and onsiteIncluded
  • The plan’s security tools and licencesIncluded

52 of 52 weeks covered

A team covers leave and sick days, so support does not stop. We monitor your devices 24 hours a day. In an emergency, call us at night or at the weekend.

We buy the same tools for every client we look after, so we pay volume prices a single business can’t get. That saving is already in the plan rate.

See how this is calculated

Salaries are SEEK’s average advertised Perth salaries for September 2026, for an IT support engineer and a systems administrator. Some ads include super. Super is the ATO super guarantee of 12%, from 1 July 2025.

The team size assumes one IT person for every 50 seats for day-to-day support. On + Compliance and Complete, the compliance controls are extra hands-on work: application control, faster patching, fixing scan results, log review and audit evidence. So above 30 seats we add one more systems administrator, and one more for every 50 seats after that.

Each IT person takes 2 emergency calls a year at night or at the weekend, paid at double time for 3 hours each. The tools and licences figure is what a single business pays to buy the plan’s tools itself. These are our estimates.

+ Compliance and Complete include a virtual CIO from 30 seats. For those, the in-house side adds a part-time IT manager for one day a fortnight. That is a tenth of SEEK’s average advertised Perth IT manager salary, plus super.

Weeks at work use the minimum paid leave for a full-time employee: 4 weeks’ annual leave and 10 days’ sick and carer’s leave. Public holidays are left out on both sides.

Prices are in AUD, ex GST. Microsoft 365 licences are extra either way.

Already have an IT person?

Keep them. Co-managed IT gives your IT person a team behind them for monitoring, security, projects and holiday cover. It supports them rather than replacing them.

What’s included in each managed IT plan

Every component, plan by plan.

17 components across four plans. The full terms are in our service terms.
Component Managed IT+ Services+ ComplianceComplete
Core managed IT
Managed Helpdesk A named, senior-led team on a direct phone line, backed by service levels. Included in Managed IT Included in + Services Included in + Compliance Included in Complete
Managed Cyber Security Endpoint detection and response (EDR), identity threat detection, 24x7 security operations centre response, backups, DNS filtering and email authentication. Included in Managed IT Included in + Services Included in + Compliance Included in Complete
Monitoring & Patching Asset inventory and automated patching for operating systems and 200+ third-party apps. Included in Managed IT Included in + Services Included in + Compliance Included in Complete
Security & Tech Review A quarterly or annual review of incidents, licences, usage and asset lifecycle. Included in Managed IT Included in + Services Included in + Compliance Included in Complete
Business services
Microsoft 365 management Licence management, Intune, Secure Score and a hardened tenant. Included in Managed IT Included in + Services Included in + Compliance Included in Complete
Email Signature Management Central, branded Microsoft 365 signatures with scheduled content. Not included in Managed IT Included in + Services Included in + Compliance Included in Complete
Cloud Printer Management Automatic printer deployment, cloud printing and usage reporting. Not included in Managed IT Included in + Services Included in + Compliance Included in Complete
Cloud Phone System IVR menus, ring groups, hot desking and unlimited local, mobile and national calls. Not included in Managed IT Included in + Services Not included in + Compliance Included in Complete
Internet Services NBN or enterprise NBN with a managed router and uptime service levels. Not included in Managed IT Included in + Services Not included in + Compliance Included in Complete
Web Hosting Hardened hosting with automated backups and content management system (CMS) updates. Not included in Managed IT Included in + Services Not included in + Compliance Included in Complete
Compliance & governance
Cybersecurity Training Fortnightly training, phishing tests and reporting. Not included in Managed IT Not included in + Services Included in + Compliance Included in Complete
Application Control Deny-by-default allowlisting, ringfencing and unified auditing. Not included in Managed IT Not included in + Services Included in + Compliance Included in Complete
Password Manager Zero-knowledge vault with Microsoft 365 single sign-on and dark-web monitoring. Included in Managed IT Included in + Services Included in + Compliance Included in Complete
Centralised Logging Firewall, server and workstation logs in a security information and event management (SIEM) platform, with 24x7 threat hunting. Not included in Managed IT Not included in + Services Included in + Compliance Included in Complete
Vulnerability Scanning Asset discovery, known-vulnerability (CVE) tracking and prioritised remediation. Not included in Managed IT Not included in + Services Included in + Compliance Included in Complete
Vendor Management Software-as-a-service (SaaS) discovery, implementation project management and third-party compliance reviews. Not included in Managed IT Not included in + Services Included in + Compliance Included in Complete
Technology Success Program The virtual chief information officer (vCIO) function: compliance management, automation and your technology roadmap. Not included in Managed IT Not included in + Services 30+ seats* 30+ seats*

* The Technology Success Program (virtual chief information officer, or vCIO) is included from 30 seats. Below that it’s an added fee.

Managed IT cost per user per month

The bigger the team, the lower the rate.

Per seat, per month, AUD, ex GST.

Managed IT pricing per seat per month by seat band, AUD ex GST
Seats Managed IT + Services + Compliance Complete
10 to 14 $195 $240 $360 $420
15 to 19 $190 $235 $330 $385
20 to 29 (your estimate) $185 $230 $310 $365
30 to 49 $180 $230 $290 $350
50 to 99 $180 $225 $275 $330
100 or more $175 $220 $260 $315

Your current seat band from the estimator is highlighted.

What’s not included in managed IT pricing

What’s billed separately.

These costs appear on their own lines on the same invoice, so you see exactly what each one costs.

  • 01

    Microsoft 365 licences

    We supply and manage your licences on every plan. Most businesses suit Business Premium. If you’re on the wrong licences, we fix it on day one.
    At licence cost
  • 02

    Call charges

    Local, mobile and national calls are unlimited on the cloud phone system. Anything beyond that is itemised.
    Usage
  • 03

    Internet access fees

    The NBN or enterprise NBN connection. We manage the service and router on + Services and Complete.
    Per connection
  • 04

    Handsets and hardware

    Desk phones and devices. We recommend what you need and set it up.
    Itemised

Cyber security requirements for every client

Every plan meets the same security baseline.

These eight controls are a written condition of every agreement. Your plan covers some of them. For the rest, you use your own equivalent or we agree a documented exception.

  • 01

    Phish-resistant multi-factor authentication (MFA)

  • 02

    Application control

  • 03

    Vulnerability management

  • 04

    Security awareness training

  • 05

    Password manager with single sign-on

  • 06

    HR-driven onboarding and offboarding

  • 07

    Incident response planning

  • 08

    Backups

We don’t know which plan fits. Can you help?
What counts as a seat?
How long is the agreement?
Is there a minimum?
Can we start on Managed IT and move up?
Why aren’t phones and internet in + Compliance?
Is managed IT cheaper than hiring an in-house IT person?
Do you supply our Microsoft 365 licences?

Let’s see if we’re a fit.

Tell us about your business. We’ll reply with the plan we recommend and a written per-seat price.

Or call (08) 9467 2269

Team size
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An engineer replies within one business day.

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