You said · Current provider isn't cutting it
Industry · Construction and engineering
Your current IT provider is costing you prime contracts.
You did not lose the Lendlease or Multiplex prequalification because your technical skills are weak. You lost it because your IT provider gave you vague answers when the security questionnaire arrived. Slow ticket resolution means site downtime. Offshore helpdesks do not know your Procore or Jobpac environments. Opaque invoices hide the fact that you are paying for access, not outcomes.
What this usually looks like
What a failing IT provider looks like in construction.
The site team cannot connect to the cloud tools. The head office is blind to the patching status. When the ransomware reporting deadline hits, you have no documented incident response plan. The current provider treats your construction stack as a generic Windows environment. They do not understand the mobile workforce or the connectivity constraints on remote sites.
You are stuck in a cycle of reactive fixes. The provider upsells hardware you do not need while ignoring the Essential Eight controls your principals require. The invoices are confusing. The tickets take days to close. The risk of a cyber incident is rising because the basics are not managed.
This is not a technology problem. It is a vendor problem. You need a provider who understands the construction sector. You need local support that answers the phone. You need a partner who takes responsibility for your security posture and your operational continuity.
Where we'd start
How we replace your current provider.
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Step 01
Audit and remove the old provider
We map your current estate and identify the gaps. We disconnect the old provider from your critical systems. We ensure no data is lost during the transition. We document the current state so you know exactly what you are paying for and what is missing. This step is about clarity and control.
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Step 02
Implement Essential Eight ML1
We deploy MFA on all remote access and administrative accounts. We enforce application control and patching schedules. We configure EDR on all endpoints. We align your posture to the Essential Eight ML1 baseline. This meets the security pack requirements for major principals like CPB and John Holland. We provide the self-attestation evidence.
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Step 03
Secure the construction tech stack
We harden your Procore, Aconex, and Autodesk environments. We secure the mobile workforce with secure access gateways. We ensure WHS record retention meets regulatory standards. We provide local support that understands your site operations. You get a single point of contact who knows your business.
How we handle security
We hold the security decisions in every environment we run.
Every client we take on runs to a set of controls we set: phish-resistant MFA, allowlisted applications, known vulnerabilities closed inside thirty days, backups that have actually been restored, and access cut the day someone leaves. Where one of those genuinely does not fit how a business works, we agree an alternative in writing rather than let it lapse.
Security and convenience pull against each other, and we would rather have the argument about where the line sits than pretend there isn't one. Some of those arguments end with us changing our mind. What we won't do is wave through a change we think ends in a breach, because we carry that incident with you. If you want a provider who actions every request without asking what it costs you, we're the wrong firm.
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We set the standard, not the client
Every environment we run meets the same security controls, on every plan. It is not a menu and it is not priced separately.
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Exceptions are agreed and written down
Where a control genuinely does not fit how a business works, we negotiate an alternative and record what we accepted instead. Nobody has to guess later.
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We can say no to a change
If a request would leave you exposed, we will say so and we will not action it quietly. Convenience is worth arguing about. A breach is not.
What each plan runs
The full set of controls, and which plan carries which, sits in the plan detail.
Track record
Twenty years in. A hundred-plus clients. The numbers are load-bearing.
- Years in business
- 20+
- Loved clients
- 100+
- Aussie techs
- 100%
4.8 average · 46 reviews on Google
“We're on a monthly plan across all four of our sites, two of them interstate. PCs stay healthy, licences current, and the team understand our needs well.”
“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
“Walked through the other quotes we had and explained in detail what services we needed and what we didn't. They came in 50% cheaper. Just good, honest, straight-shooting people.”
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.