You said · We had a breach or close call
Industry · Mining services and technology
A breach or close call just happened.
The invoice redirection fraud hit on a Tuesday. The phishing link clicked by a site engineer on Wednesday. The first hour determines whether you are managing a nuisance or a catastrophic failure. Mining services firms face immediate pressure from principal contractors. BHP, Rio Tinto, and FMG demand proof of containment and a plan to stop the repeat. You need to act now, not next quarter.
What this usually looks like
What a security incident looks like for mining services firms.
You handle sensitive geospatial data, engineering designs, and environmental audit reports. A data leak or ransomware event stops field operations. Drone fleets go offline. Survey teams cannot access the cloud storage holding critical project files. The business halts while you try to figure out what was taken.
The principal contractors are watching. Their security packs require mandatory ransomware reporting and strict incident response timelines. If you cannot prove your identity posture was sound or that your backups are restorable, you lose the contract. The auditor will ask for evidence, not excuses.
Remote site connectivity adds complexity. Managed LTE or 5G links are the lifeline for your teams. If those credentials are compromised, the attacker has a direct pipe into your operational network. Patching gaps on endpoint devices become obvious vulnerabilities when someone is actively looking for them.
Where we'd start
Where we start after the incident.
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Step 01
Contain and assess immediately
We isolate the affected endpoints and revoke compromised credentials within hours. We review the logs to determine the scope of the breach. This includes checking for lateral movement across the managed LTE links and verifying if geospatial data was exfiltrated. We give you a clear picture of what happened and what is still accessible.
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Step 02
Restore operations securely
We rebuild the compromised systems using clean images from verified backups. We enforce Multi-Factor Authentication on all remote access points. We patch the vulnerabilities that allowed the initial entry. The goal is to get your survey teams and engineers back to work with a hardened environment that resists the same attack vector.
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Step 03
Prove compliance to your principals
We document the incident and the response for your cyber insurance and contractor audits. We align your posture with Essential Eight maturity levels. We provide the evidence BHP, Rio, and FMG require to show you have fixed the root cause. This turns a security failure into a demonstration of professional recovery.
How we handle security
We hold the security decisions in every environment we run.
Every client we take on runs to a set of controls we set: phish-resistant MFA, allowlisted applications, known vulnerabilities closed inside thirty days, backups that have actually been restored, and access cut the day someone leaves. Where one of those genuinely does not fit how a business works, we agree an alternative in writing rather than let it lapse.
Security and convenience pull against each other, and we would rather have the argument about where the line sits than pretend there isn't one. Some of those arguments end with us changing our mind. What we won't do is wave through a change we think ends in a breach, because we carry that incident with you. If you want a provider who actions every request without asking what it costs you, we're the wrong firm.
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We set the standard, not the client
Every environment we run meets the same security controls, on every plan. It is not a menu and it is not priced separately.
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Exceptions are agreed and written down
Where a control genuinely does not fit how a business works, we negotiate an alternative and record what we accepted instead. Nobody has to guess later.
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We can say no to a change
If a request would leave you exposed, we will say so and we will not action it quietly. Convenience is worth arguing about. A breach is not.
What each plan runs
The full set of controls, and which plan carries which, sits in the plan detail.
Track record
Twenty years in. A hundred-plus clients. The numbers are load-bearing.
- Years in business
- 20+
- Loved clients
- 100+
- Aussie techs
- 100%
4.8 average · 46 reviews on Google
“We're on a monthly plan across all four of our sites, two of them interstate. PCs stay healthy, licences current, and the team understand our needs well.”
“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
“Walked through the other quotes we had and explained in detail what services we needed and what we didn't. They came in 50% cheaper. Just good, honest, straight-shooting people.”
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.