You said · We just had a breach
Industry · Legal
A breach happened. Now we fix the entry point.
Most law firms do not plan for a compromise. They plan for a quiet quarter. When a phishing email gets a password, or a fake invoice redirects a conveyancing deposit, the first hour determines the outcome. Trust accounts are frozen. Client files are encrypted. The phone stops ringing because clients are calling to ask if their data is safe.
What this usually looks like
What a breach looks like in a legal practice.
The immediate damage is financial. A $50,000 wire transfer to a criminal syndicate via Business Email Compromise is common. The secondary damage is regulatory. AML/CTF Tranche 2 requires you to report eligible incidents to AUSTRAC within 72 hours. Missing that window triggers penalties.
The third layer is professional indemnity. Law Mutual will investigate how the breach occurred. If your MFA was optional or your backups were not tested, your claim gets scrutinised. Legal professional privilege is also at risk if client files are exfiltrated. You need to prove containment, not just recovery.
The fourth layer is operational. LEAP or Affinity is offline or locked. You cannot access trust account balances or file metadata. Staff are working from home with no secure access. The firm is bleeding revenue while you try to piece together what the attacker saw.
Where we'd start
What we do in the first forty eight hours.
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Step 01
Contain the active threat
We isolate compromised endpoints and revoke active sessions for all staff immediately. We reset credentials for high risk accounts, especially those with access to trust accounts or email forwarding rules. We block the attacker's C2 infrastructure at the firewall. This stops the bleeding. You get your trust account access back.
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Step 02
Assess the scope and preserve evidence
We review Cloudflare or Microsoft 365 audit logs to see what was accessed. We check for lateral movement across your LEAP or NetDocuments environment. We preserve logs for Law Mutual and AUSTRAC reporting. We do not guess. We look at the telemetry. If data was exfiltrated, we know what files and when.
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Step 03
Restore and patch the gap
We restore clean backups of your practice management database and file shares. We enforce MFA on all email and cloud services. We patch the specific vulnerability the attacker used, whether it was a weak password or a missing update. We then set up monitoring for the same attack vector so it cannot happen again.
How we handle security
We hold the security decisions in every environment we run.
Every client we take on runs to a set of controls we set: phish-resistant MFA, allowlisted applications, known vulnerabilities closed inside thirty days, backups that have actually been restored, and access cut the day someone leaves. Where one of those genuinely does not fit how a business works, we agree an alternative in writing rather than let it lapse.
Security and convenience pull against each other, and we would rather have the argument about where the line sits than pretend there isn't one. Some of those arguments end with us changing our mind. What we won't do is wave through a change we think ends in a breach, because we carry that incident with you. If you want a provider who actions every request without asking what it costs you, we're the wrong firm.
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We set the standard, not the client
Every environment we run meets the same security controls, on every plan. It is not a menu and it is not priced separately.
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Exceptions are agreed and written down
Where a control genuinely does not fit how a business works, we negotiate an alternative and record what we accepted instead. Nobody has to guess later.
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We can say no to a change
If a request would leave you exposed, we will say so and we will not action it quietly. Convenience is worth arguing about. A breach is not.
What each plan runs
The full set of controls, and which plan carries which, sits in the plan detail.
Track record
Twenty years in. A hundred-plus clients. The numbers are load-bearing.
- Years in business
- 20+
- Loved clients
- 100+
- Aussie techs
- 100%
4.8 average · 46 reviews on Google
“We're on a monthly plan across all four of our sites, two of them interstate. PCs stay healthy, licences current, and the team understand our needs well.”
“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
“Walked through the other quotes we had and explained in detail what services we needed and what we didn't. They came in 50% cheaper. Just good, honest, straight-shooting people.”
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.