No internet in Belmont, Ascott and surrounding suburbs

I believe at 8:30am this morning someone took out the AAPT fibre  going to the Ascott telephone exchange. This failure will affect customers of iiNet, Amcom, Exetel, TPG, everyone except maybe Telstra

This also includes my office and the ETA for this problem to be fixed is 7pm tomorrow, 2 full work days later. If your going to be without internet for days, what do you do?

All our customers are up and running, we have a process to workaround this issue. Half of our team is now working from home and we’re using our “loaner internet” to get our office back on the internet.

It is a bit slower than normal unfortunately, but it’s only temporary. We normally use this solution to rescue customers with internet failures, it’s good to get some use out of it ourselves

p.s. If you’re having a multi-day internet problem, contact us. We can loan you a temporary, work suitable, internet link for a few days.