Communications for the Modern Office

We have been selling telephone systems, all in the cloud, for a while now. We’ve been relying heavily on a fantastic partner of ours to provide this service, but it has it’s limitations. For the last two years, we have been looking in to new phone platforms that is more than just another VoIP phone system or cloud PBX.

We have recognized that being able to answer your office phone from anywhere, not being tied to a physical location, being able to route calls in weird and wonderful ways is something our clients want.

But not only that, you’re going to want a system that helps you beat the competition and we are ready to unveil that very system.

Everything a modern VoIP phone system needs

We support all the modern VoIP PBX features, including;

• Per user, Per extension call restrictions
• Voicemail to Email
• Fax to Email and Email to Fax
• Per Extension or User CallerID
• Call Forwarding
• Hot Desking
• Conferencing
• Music On Hold
• Find me, Follow Me
• Call Recording
• Integration with business apps

CCP Voice, a modern VoIP phone system

Everything a competitive business needs

We can set up integrations with your existing CRM to enable;

• Incoming CallerID shows the name of your caller/business direct from your CRM contacts
• Dialed Number Presentation, so you know when someone is calling your promotional number
• Integration with marketing systems to record call events with your marketing platform

Now that we run all the systems ourselves, it also allows us to offer these advanced features at a competitive price, with multiple call plans.

Everything a business owner needs

We know that your phone system needs to be reliable and we have built this system from the ground up with this in mind. Our system runs in 3 locations (Brisbane and Sydney for Voice and Perth for database redundancy).

In our testing over the NBN network, voice latency was only 20 milliseconds. If you need 5 lines today and 50 tomorrow, our system is designed to scale up or down as you require. We can also track which extension in your office made each call and can report on that in your monthly phone call invoice. We are very open to feedback on our invoice layout, so let us know if there is something important you want displayed, we can provide that.

To find out more

Release date

We are planning to start migrating our existing customers over to the new platform in a series of waves. Our first customers will be migrated as early as June 2018.

What you need to know

If you are on our phone systems already, we will contact you with more information. We expect no downtime during this transition.

I want to know more

You should contact us to find out more and how our new system can give your business a competitive edge.