Patching Software and Operating Systems

Monitoring and automated patching and remediation

Proactive Patching and Preventative Maintenance

Two of the major controls for the ACSC Essential 8 is to patch operating systems and software. Through intune configuration, our own monitoring software, and our vulnerability management platform, we aggressively patch your systems to deploy security updates within 48 hours.

More than that, we monitor for a large collection of known issues with workstations and servers, from failing drives, to fauling memory. We often are alerted to potential hardware failures well before it happens. This way, you can schedule maintenance and replacements without disrupting your business.

Patching that meets Compliance

Our Patching & Monitoring service provides comprehensive oversight and maintenance for your systems, ensuring your business stays secure, efficient, and audit-ready. With a mix of automated tools and proactive remediation, we help reduce vulnerabilities and prevent problems before they impact your users.

Our platform is built on industry-leading Remote Monitoring & Management (RMM) systems, integrated with Microsoft Intune, vulnerability management tools, and our internal support processes. We patch supported applications within 48 hours and review unsupported apps regularly for manual remediation - all aligned with ACSC Essential 8 guidelines.

Our team can act instantly when issues arise, while you get complete visibility into asset health, performance, and compliance.

We deliver:
  • Automated patching for supported operating systems and third-party applications

  • Full asset tracking and lifecycle management, including:
    • Warranty status
    • Device age and performance
    • Hardware failure alerts

  • Vulnerability scanning with auto-remediation (where applicable)

  • Centralised software and OS version reporting

  • Remote access tools for instant support and issue resolution

  • Scheduled patch windows and reboot coordination
Patching and monitoring aren’t just about ticking compliance boxes - they’re about keeping your business operational, your devices stable, and your staff productive. Whether you're managing a hybrid workforce or scaling your infrastructure, we provide the visibility and control needed to reduce IT risk and improve uptime.

MONITORING
& PATCH MANAGEMENT

Unpatched vulnerabilities are a primary driver of data breaches. In their report, 60 percent of organizations that experienced a data breach cited a known, unpatched vulnerability as the cause.

Our Patch Management and Vulnerability scanning features have been designed to specifically combat these risks.

Remote Monitoring

24/7 visibility into every device’s status and performance

Automated Patching

Patch OS and supported apps within 48 hours

Health Alerts

Detect failing drives, poor performance, system degradation, and more.

Vulnerability Scanning

Integrated platform for identifying and remediating CVEs

Asset Registry

Always-up-to-date device inventory with serials and roles

Warranty Tracking

Know which devices are aging out or unsupported, plan and deploy replacements on schedule

Software Lifecycle

Get insights into unsupported, outdated, or at-risk apps

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Get expertise IT Management, Cybersecurity, and Vendor Consolidation Services.

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