--- title: "Business Networks and Wi-Fi Management in Perth | CCP" description: "Business internet, Wi-Fi and firewalls for Perth offices, designed, installed and supported by one local team. One number, no blame-passing with your telco." url: "https://ccp.com.au/services/networks/" --- # Business Wi-Fi and networks in Perth ## Internet and Wi-Fi. One team, one number. When the internet drops, business stops. We design, install and look after your connection, Wi-Fi and firewall ourselves, so there’s no blame-passing between your telco and your IT provider. - **One call** For internet, Wi-Fi, firewall and cabling - **SLA-backed** Uptime service levels on CCP internet, with rebates - **On-site** Installs and fixes across Perth from Welshpool Example site status All sites online Head office Online Warehouse Online Backup 4G link Standby Firewall Protected ## Common business network problems ### Same outage. Very different afternoon. Most network problems turn into phone tag between three providers. Pick a situation and see what one team changes. #### The internet drops at 2pm and takes the phones with it. Three providers, no owner 1. Call the ISP Hold. “Have you tried restarting the modem?” 2. Call the IT provider “Sounds like an ISP problem.” 3. Phones dead too Clients get no answer. 4. Fault logged, 24–72 hours Staff go home early. Afternoon lost. One team with CCP 1. We see it first Monitoring flags the outage straight away. 2. Fail-over kicks in Where a backup link is fitted, traffic moves across automatically. 3. Phones keep ringing Calls divert to the backup link or to mobiles. 4. We chase the carrier You never wait on hold. Most staff never notice. #### Wi-Fi keeps dropping in the meeting room. Three providers, no owner 1. Buy an extender From the shops, on a Saturday. 2. Worse than before Two networks now, both patchy. 3. Guests on the staff network Same password as the server. 4. Still dropping Video calls freeze mid-pitch. Patchy, and less secure. One team with CCP 1. Site survey We measure coverage and interference. 2. Business-grade access points Placed properly, managed centrally. 3. Guests kept separate Guest Wi-Fi walled off from business systems. 4. Monitored We see dropouts before you report them. Coverage in every room. #### You’re moving office in six weeks. Three providers, no owner 1. Internet ordered late Lead time discovered in week five. 2. Numbers in limbo Porting delayed, so clients can’t reach you. 3. Cabling an afterthought Too few data points, in the wrong places. 4. Day one chaos Staff on hotspots, calls to mobiles. Moved in. Not working. One team with CCP 1. One plan from day one Internet, cabling, Wi-Fi and phones on one timeline. 2. Carrier chased We order the connection and follow it up. 3. Numbers ported cleanly Clients call the same number throughout. 4. Tested before you arrive Desks, Wi-Fi and phones working on move day. Open for business on day one. #### You open a second site or warehouse. Three providers, no owner 1. Everything separate New internet, new router, new phone plan. 2. Files out of reach Staff email documents to themselves. 3. Nobody watching The new network isn’t managed. 4. A weak link The least-secured site becomes the way in. Two businesses, not one. One team with CCP 1. Connected securely Sites linked so systems work the same everywhere. 2. One phone system Transfer calls between sites as if they were down the hall. 3. Managed centrally Same firewall rules and monitoring at every site. 4. Segmented Office, production and guest traffic kept apart. One business, two addresses. ## What’s included in managed networks and Wi-Fi ### Everything from the street to the desk. We look after every piece between the carrier and your staff. There’s no gap for problems to fall into and no one else to call. Internet services come with the + Services and Complete plans. Network projects are quoted up front, in writing. ![A ceiling-mounted Wi-Fi access point above a bright open-plan office.](https://ccp.com.au/_astro/feature.CAmaOj4u_jXor8.webp) - #### In your plan - NBN or enterprise NBN ordered, installed and chased for you - A managed router or firewall, supplied and configured - Unlimited data on CCP internet services - Uptime service levels, with a rebate if they’re missed - Monitoring and support, remote and on-site - DNS filtering that blocks malicious sites, on every plan - #### Quoted up front - Wi-Fi designed from a site survey - 4G or 5G fail-over for when the main link drops - Managed switches and structured cabling - Links between offices, yards and depots - Office, production and guest networks kept apart Every quote is itemised, including what we think you can do without. ## Client reviews of our network support ### Straight advice on what you actually need. > “Lee is professional, direct and knows what he is doing! He gives honest feedback and suggestions.” **Mary Argese** · Google review > “We are on a monthly plan for all 4 of our sites, two of which are interstate. The staff are efficient and understand our needs well.” **Karen B** · Google review ## How an office network setup works ### Upgraded without losing a working day. Installs and cut-overs are scheduled outside business hours, and tested before anyone sits down. 1. Step 1 · Free #### Site visit An engineer looks at your connection, network gear and Wi-Fi coverage. 2. Step 2 · Within a week #### Design and fixed quote Hardware, carrier options and install plan, itemised. 3. Step 3 · Install #### Cut over after hours Installed, documented and monitored from day one. ![The CCP office at Unit 18, Grange Business Park, 8 Tomlinson Road, Welshpool, with the CCP sign beside the entrance.](https://ccp.com.au/_astro/office.DtJK32iJ_1jsY7p.webp) ## Network installation across Perth ### Close enough to turn up. Networks and phones need hands on hardware. Our Welshpool office is a short drive from most of Perth, so the engineers who monitor your network also do the surveys, installs and fixes. On-site IT support across Perth, including - Welshpool - Perth CBD - Belmont - Kewdale - Canning Vale - Osborne Park - Malaga - Fremantle ## Business network and Wi-Fi questions ### Straight answers. Or skip the reading: call [(08) 9467 2269](tel:+61894672269) and ask an engineer. ### Can you deal with our internet provider for us? Yes. We order services, log faults and chase carriers on your behalf. You shouldn’t have to wait on hold with a telco. ### What happens if our NBN goes down? With a backup link fitted, traffic switches to a 4G or 5G connection automatically and phones can divert to mobiles. Without one, we chase the carrier and set up a workaround. ### Can you fix Wi-Fi dead spots? Yes. We survey the site, then place and configure business-grade access points so coverage is even across the office. Guests stay off the business network. ### Do you do cabling? We plan and manage structured cabling for fit-outs and moves, working with licensed cablers where required. ### Do you look after phones too? Yes. Our [business phone systems](https://ccp.com.au/services/phone-systems/) run on the same network we manage, so one team looks after both.