--- title: "Tim Harrison, managing partner: news and notes | CCP" description: "Tim Harrison is managing partner at CCP. He writes about the operator side of running technology for Australian businesses: security, voice and infrastructure." url: "https://ccp.com.au/news/author/tim-harrison/" --- # Tim Harrison Managing partner, CCP Tim runs CCP. Twenty-five years in IT, twenty in voice and infrastructure, and a stubborn refusal to ship things he wouldn't want running on his own kit. Writes here about the operator side of running technology in Australia. ## Posts by Tim Harrison. [All articles](https://ccp.com.au/news/) - Operations 30 June 2026 ### [Copilot Cowork is generally available. This is where it starts getting expensive.](https://ccp.com.au/news/copilot-cowork-generally-available-economics/) Copilot Cowork went generally available on 16 June 2026 and bills per task, on top of the Microsoft 365 Copilot licence. What that costs, and who should get it. 9 min read - Cybersecurity 25 June 2026 ### [The Five Eyes just wrote to your board. Here's the map we already hold every client to.](https://ccp.com.au/news/five-eyes-ai-cyber-statement-2026/) Six Five Eyes cyber agency heads wrote to business leaders, not IT teams. They asked for five things. Every CCP client already has to meet all five. 6 min read - Managed IT 24 June 2026 ### [Copilot Cowork just went pay-per-use, two weeks after we demoed it.](https://ccp.com.au/news/copilot-cowork-pay-per-use-cost-shock/) Microsoft switched Copilot Cowork to pay-per-use on 16 June 2026. The Copilot licence you already bought does not cover the work it does. What that costs. 3 min read - Compliance 19 May 2026 ### [ISO 27001 in twelve months: what it took to get certified](https://ccp.com.au/news/iso-27001-in-twelve-months/) We hold an ISO 27001 certificate from BSI. Twelve months, five phases, a grant deadline, and the discovery that we could not prove what we already did. 13 min read - Compliance 5 May 2026 ### [An Aged Care Provider's Guide to the Aged Care Act 2024 IT Obligations in 2026](https://ccp.com.au/news/aged-care-act-2024-it-obligations/) The Aged Care Act 2024 has been in force since 1 November 2025. Six months on, the seven Strengthened Standards ask more of a provider's IT than most expected. 12 min read - Cybersecurity 4 May 2026 ### [Going passwordless for Xero, MYOB, and the rest of your cloud apps](https://ccp.com.au/news/take-saas-passwords-out-of-staff-hands/) Your staff know the Xero password, the MYOB password and a dozen more. Microsoft 365 Business Premium can take every one of them out of their hands. 7 min read - Cybersecurity 29 April 2026 ### [You can't get phished if you don't have a password.](https://ccp.com.au/news/passwordless-microsoft-365-business-premium/) Going passwordless is the single biggest security improvement an Australian business on Microsoft 365 can make. What it means, and what your staff see. 11 min read - Cybersecurity 28 April 2026 ### [SMB1001 in 2026: What the Cyber Certificate Actually Proves, and What It Doesn't](https://ccp.com.au/news/smb1001-what-the-cyber-certificate-actually-proves/) Three of the five SMB1001 tiers rest on a company director's signature, not an audit. Our read on what the certificate proves, and where to be careful. 9 min read - Compliance 21 April 2026 ### [A Law Firm's Guide to Tranche 2 AML/CTF Obligations in 2026](https://ccp.com.au/news/tranche-2-aml-ctf-obligations-law-firms/) Conveyancing and trust work put a law firm inside AUSTRAC's Tranche 2 rules from 1 July 2026. What the systems have to do, and what it costs. 9 min read - Cybersecurity 20 April 2026 ### [The Vercel breach started with someone installing Roblox cheats](https://ccp.com.au/news/vercel-breach-roblox-cheats/) A Context.ai employee downloaded Roblox cheat tools. Two months later, Vercel customers had source code and credentials stolen. Here is every step. 6 min read - Managed IT 14 April 2026 ### [CCP VOICE: our new cloud phone platform](https://ccp.com.au/news/ccp-voice-cloud-phone-system/) CCP VOICE is our new cloud phone system. Live queue boards, supervisor tools, Microsoft 365 and Teams integration, CRM connectors, and free migration. 6 min read - Managed IT 14 April 2026 ### [Microsoft 365 price changes from 1 July 2026](https://ccp.com.au/news/microsoft-365-prices-from-july-2026/) Microsoft is changing Office 365 and Microsoft 365 prices from 1 July 2026. Plan-by-plan Australian dollar estimates and what's bundled into the new pricing. 3 min read - Compliance 7 April 2026 ### [An Accountant's Guide to Tranche 2 AML/CTF Obligations in 2026](https://ccp.com.au/news/tranche-2-aml-ctf-obligations-accountants/) AUSTRAC's Tranche 2 AML/CTF rules cover accounting practices doing company formation, trustee and client-money work from 1 July 2026. What your systems need. 12 min read - Compliance 5 March 2026 ### [An RTO's Guide to the 2025 Standards for RTOs and Their IT Obligations in 2026](https://ccp.com.au/news/asqa-rto-standards-2025-it-obligations/) ASQA's 2025 Standards for RTOs replaced the 2015 Standards on 1 July 2025. What the audit teams now expect of your IT systems, your records and your retention. 12 min read - Operations 15 February 2026 ### [AI makes the work faster. It might also make us worse at it.](https://ccp.com.au/news/ai-productivity-vs-skill-depth/) A new study on AI-assisted coding: juniors finish two minutes faster and score 17 points lower on understanding. The trade behind AI productivity claims. 3 min read - Compliance 18 December 2025 ### [Microsoft 365 Copilot now sends data to Anthropic by default. Here's how to think about it.](https://ccp.com.au/news/microsoft-365-copilot-anthropic-default/) Anthropic's Claude turns on by default in Microsoft 365 Copilot from 7 January 2026. What it adds to your data trail, and the call to make before then. 3 min read - Managed IT 15 December 2025 ### [AI is making your hardware more expensive, even if you don't use AI](https://ccp.com.au/news/ai-rush-hardware-prices/) DDR5 memory has tripled, SSDs are following, and your next refresh will cost more. What the AI buildout is doing to your IT budget, and how to plan around it. 4 min read - Operations 5 September 2025 ### [When your vendor goes silent: lessons from reviving an open-source platform](https://ccp.com.au/news/reviving-open-source-when-vendor-goes-silent/) The vendor behind our open-source phone platform went quiet, so we revived it with everyone else stuck the same way. What that taught me about exit plans. 6 min read - Operations 15 June 2025 ### [The Pascua ruling: why offshore IT contractors just became a legal liability](https://ccp.com.au/news/pascua-ruling-offshore-contractors/) The Fair Work Commission's Pascua ruling extended Australian employment protections to a Filipino remote worker. What it means if your IT support is offshore. 3 min read - Operations 31 May 2025 ### [New plans, a security floor, and the end of pay-by-the-hour.](https://ccp.com.au/news/new-plans-and-security-floor/) Three changes to how we work with clients. A security baseline everyone meets, four plans in place of the old lineup, and no hourly work for managed clients. 6 min read - Compliance 2 May 2025 ### [Mandatory Ransomware Reporting Starts 30 May: What the Cyber Security Act 2024 Asks Of You](https://ccp.com.au/news/cyber-security-act-2024-ransomware-reporting/) From 30 May 2025, ransomware payments must be reported to Home Affairs within 72 hours. Who the duty covers, and what it takes to be ready for it. 9 min read - Cybersecurity 15 April 2025 ### [$160,000 gone. $15,000 about to follow. How the crypto recovery scam works.](https://ccp.com.au/news/crypto-recovery-scam-how-it-works/) A travel agent's phone call stopped a Perth woman flying to London to hand a scammer $15,000 in person. How the recovery scam works, and how to spot it. 5 min read - Compliance 28 November 2024 ### [The Privacy Act Gets Its Teeth: What the 2024 Reforms Mean for Notifiable Data Breaches](https://ccp.com.au/news/privacy-act-reform-2024-notifiable-breach-teeth/) The Privacy and Other Legislation Amendment Bill 2024 has passed the Senate and awaits Royal Assent. What it would add, and what to do before it does. 9 min read - Compliance 15 August 2024 ### [Directors on the Hook for Cyber: What the Section 180 Position Actually Is in 2024](https://ccp.com.au/news/director-cyber-accountability-2024/) Cyber risk is now inside a director's duty of care under section 180. What that asks of a board at a 20 to 250 staff Australian company in 2024. 8 min read