--- title: "Manufacturing IT Support and Cyber Security in Perth | CCP" description: "Manufacturing IT support and cybersecurity in Perth: office and production network segmentation, ERP uptime and controlled vendor access for fabricators." url: "https://ccp.com.au/industries/manufacturing/" --- # Manufacturing IT support in Perth ## Keep production running when the office gets hit. When production systems share a network with email, one phishing click can stop production. We separate, protect and monitor office and plant systems, and keep your enterprise resource planning (ERP) system up, from Perth. - Network segmentation between office and production - ERP, database and server uptime monitoring - Controlled, logged remote access for machine vendors - **40+ Google reviews** - Perth clients since 2000 - Zero offshoring We hold ISO/IEC 27001:2022 certification from BSI, [certificate IS 840964](https://www.bsigroup.com/en-AU/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/IS%20840964/). ## Manufacturing cyber security risks ### Manufacturers are a favourite ransomware target. Attackers know every hour of downtime costs you, so they push manufacturers to pay fast. Businesses with turnover over $3 million must now report ransomware payments to the Department of Home Affairs within 72 hours. - #### Flat networks When office PCs and production machines share one network, an infected laptop can reach the production line. Segmentation contains it. - #### Vendor remote access Always-on remote tools installed by machine vendors are a common way in. We control, log and time-limit them. - #### Machines you can’t patch Older equipment often runs unsupported Windows. We isolate what can’t be updated, so you don’t have to replace it. ## Cyber security rules for manufacturers in 2026–27 ### Ransomware payments are now reportable within 72 hours. The dates that affect your IT and data obligations. We track them so you don’t have to. 1. 30 May 2025 Businesses with annual turnover over $3 million must report ransomware payments to the Department of Home Affairs within 72 hours. 2. 4 Mar 2026 Security standards apply to connected consumer products supplied in Australia. This matters if you make smart devices. 3. Ongoing Defence and resources customers increasingly set Essential Eight targets for suppliers. 4. 2026–27 The second tranche of Privacy Act reform is in consultation. It proposes a “fair and reasonable” test for all data handling. ## Production network security self-check ### How long would ransomware stop production? Six questions that come up in most reviews by your insurer or major customers. Your answers stay on this page. Ready 0 / 6 Answer the questions to see where you stand. 1. Are office and production networks separated? The single biggest factor in how far an attack spreads. Yes Not sure No 2. Is vendor remote access controlled and logged? Unmanaged vendor tools are a common entry point. Yes Not sure No 3. Are machines that can’t be patched isolated? Legacy systems can stay if they’re contained. Yes Not sure No 4. Are ERP and production data backed up offline, with a tested restore? Recovery speed decides how long production stops. Yes Not sure No 5. Is multi-factor authentication (MFA) enforced on email and remote access? Most attacks start with a stolen password. Yes Not sure No 6. Does your incident plan say who decides to stop production? Nobody should make that call for the first time mid-attack. Yes Not sure No ## What’s included in manufacturing IT support ### Everything manufacturers need, from one Perth team. ![A CNC machine on a factory floor with its touchscreen control panel lit, and machined steel parts on a bench.](https://ccp.com.au/_astro/feature.B9EioLoy_Z1dxH4R.webp) - #### Helpdesk & device management Unlimited support for office and floor staff, with on-site visits across Perth. - #### Network segmentation Office, production and guest networks separated and monitored. - #### ERP & server monitoring Uptime monitoring and maintenance for the systems production depends on. - #### Vendor access management Controlled, logged and time-limited remote access for machine and software vendors. - #### Backup & disaster recovery Offline, restore-tested backups with a documented recovery plan. - #### 24/7 threat detection Monitoring and containment around the clock through our partner, a specialist 24/7 security operations centre. ## Client review of our managed IT ### Trusted by Perth organisations since 2000. Local engineers, long relationships and a lot of referrals. That only happens when the work holds up. [Read more client reviews](https://ccp.com.au/reviews/) > “All of our operating and production systems are linked to the internet… since moving to a managed service, the support is nothing short of brilliant.” **Kelvin Mansfield** · Flexi ## Manufacturing IT and OT questions ### What plant and operations managers ask us. Something not covered? Call [(08) 9467 2269](tel:+61894672269) and ask an engineer directly. ### Can you work with our machine and operational technology (OT) vendors? Yes. We coordinate with vendors on remote access, network changes and updates, so production stays supported and secure. ### Do we need to replace older machines? Usually not. We isolate systems that can’t be patched and control what can reach them. ### Can you support multiple sites? Yes. We support multi-site and interstate operations from Perth, with on-site visits where needed. ### Who has access to our systems? Your helpdesk, engineering and admin accounts stay with CCP staff in Perth. For 24/7 threat detection and containment we partner with a specialist security operations centre. We document all of this for your auditors, your insurer and your privacy policy.